TL;DR: Identify where you’re billed—Crunchyroll site, Apple, Google Play, Amazon Prime Video Channels, or Roku—then cancel in that place. Most cancellations stop auto-renew but keep access until the current period ends.
If the cancel button is missing, you’re likely billed by a third party. You need to avoid double charges. Before cancelling Crunchyroll memberships, StreamGaGa can help you download videos and keep them forever.
I once wasted an hour finding the cancel button through Crunchyroll menus before realizing I’d subscribed through Prime Video Channels. That mild panic—“Why can’t I cancel?”—is why I wrote this guide. I structure it by billing channel so you can act fast, avoid accidental renewals, and understand what actually changes when you cancel.
I always begin by confirming who actually charges me each month. That single check tells me exactly where the cancel switch lives, and it prevents the classic loop of bouncing between apps and websites that don’t control my billing.
Next, move quickly to the proper place to cancel. I prefer to do this in one sitting: confirm the billing source, open the right subscription page, and save a screenshot of the confirmation. I do this even during a free trial because end dates and refund rules vary by platform and region.
Method of Canceling Crunchyroll Membership
Note: Use Membership Info to confirm billing, then follow the matching platform’s path. Cancellation usually stops auto-renew and ends service at period end.
When you know your billing channel, everything else becomes checklists and confirmations. I keep this section brief, because the detailed instructions live under each platform. If you get stuck, come back here as a compass and re-check your billing info.
Identify Your Billing Channel of Crunchyroll Membership
I always open Account → Membership Info on Crunchyroll first. If I see the Cancel Membership button, I’m likely billed directly and can proceed on the website. If I don’t see it, I assume a third-party channel and skip straight to Apple, Google, Amazon Channels, or Roku.
If multiple family members share devices, I double-check who actually started the trial. I once discovered a second Apple ID held the subscription, which explained the missing cancel button on my phone. That simple check spared me a support ticket and a renewal I didn’t want.
What Changes After You Cancel Crunchyroll Membership?
I treat cancellation as “stop the next renewal,” not “turn off service now.” In practice, you keep premium through the end of the current billing period across most platforms. I mark that end date so I don’t mistake post-cancel access for a failure to cancel.
Refund expectations differ by store. I’ve rarely seen automatic prorated refunds; policies tend to be conservative. If a payment is still “pending,” I wait for settlement before retrying the cancel flow; otherwise I might see temporary errors that look scarier than they are.
(Direct Billing) Cancel via Crunchyroll Website
I like to read the steps once so I’m not flipping back and forth while cancelling. The flow is short, but I still recommend noting your end date at the end.
- Log in at crunchyroll.com → Account → Membership Info.
- Click Cancel Membership under Billing and follow prompts.
- Save the confirmation and end date shown on screen and email.
Check if your next renewal date disappeared from Billing. If you still see “renews on…,” please refresh, log out/in, and verify. Also, peek at your email for the confirmation; it’s your best receipt if anything disputes later.
(Apple Store) Cancel Membership on iPhone/iPad
Apple subscriptions live inside your Apple ID, not inside the Crunchyroll app. I always open Settings first because the App Store pathways rarely change, while app menus do. If you use multiple Apple IDs across regions, verify the one that started the trial.
I also plan timing. Apple advises cancelling at least 24 hours before renewal; I do it even earlier because time zones can be tricky. I’ve never regretted early cancellations, and I avoid last-minute surprises.
- Settings → [Your Name] → Subscriptions.
- Tap Crunchyroll → Cancel Subscription, confirm, and note the end date.
After confirming, reopen Subscriptions to verify Crunchyroll now shows expires on… instead of renews on…. If Crunchyroll is missing entirely, you are probably on the wrong Apple ID or never subscribed via Apple in the first place.
Apple generally keeps access until the period end after cancel. I’ve seen edge cases where renewals processed early, especially with payment retries, so cancelling ahead of time is safest.
(Google Play) Cancel Membership on Android
Google Play centralizes subscriptions under your Google account. Please confirm you are signed into the correct account—shared family tablets often have multiple. If the Cancel button looks disabled, a pending payment is usually the culprit.
These steps mirror Google’s help exactly. I keep them tight and double-check the account avatar in the top-right corner.
- Play Store → Payments & subscriptions → Subscriptions.
- Select Crunchyroll → Cancel and complete the prompts.
Afterwards, You can verify the status says expires and note the date. If anything appears stuck, sign out of the Play Store, clear cache, sign back in, and recheck. That resolves most display oddities without contacting support.
(Third Platform) Cancel Membership on Amazon or Roku
Prime Video Channels feels different because Crunchyroll is a channel attached to Amazon billing. If someone else in the household shared their Amazon account, verify which profile owns the channel. I’ve seen cancellations attempt from a non-owner profile and quietly fail.
These screens update occasionally, but the menu names rarely change.
- Account → Memberships & Subscriptions (or Prime Video → Channels).
- Open Crunchyroll Channel → Cancel Channel, confirm, and note the end date.
If you change your mind before the end date, Amazon sometimes lets you reverse cancellation. Keep the confirmation email; it’s the simplest way to prove when the channel should end if access lingers.
Cancel Crunchyroll Membership on Roku
Roku splits management between the device and the web portal. I prefer cancelling on the device because the * Options menu takes me directly to Manage subscription without digging. The web view at my.roku.com mirrors the same controls.
If the option is missing on the channel tile, you are probably not the billing owner. Switch to the account that installed the channel or sign into the web portal to confirm who pays.
- On device: Highlight Crunchyroll → Manage subscription → Cancel subscription.
- On the web: Sign in at my.roku.com → Manage subscriptions → Cancel.
After cancelling, I take a quick photo of the TV confirmation. It sounds obsessive, but support loves concrete proof, and I avoid confusion if multiple channels were removed the same night.
Channel | Where to cancel | Takes effect | Refund path | Support |
---|---|---|---|---|
Website (direct) | Crunchyroll Membership Info → Billing → Cancel | End of current period | Limited/conditional | Crunchyroll Help |
Apple | Settings → Apple ID → Subscriptions | End of current period | Apple policies | Apple Support |
Google Play | Play Store → Payments & subscriptions → Subscriptions | End of current period | Google Play policies | Google Play Help |
Amazon Channels | Account → Memberships & Subscriptions → Cancel Channel | End date shown | No automatic refund | Amazon Help |
Roku | On device → Manage subscription → Cancel | End of current period | Roku policies | Roku Support |
Troubleshooting: Why Can't I Cancel My Crunchyroll Subscription?
When you cannot cancel your subscription, check whether there is a pending transaction on your current membership. Usually, it only takes a few moments for the processing of charges. However, occasionally you may need to reattempt the action.
Remember, canceling a Crunchyroll membership will not remove your Crunchyroll account. You may follow the above steps to remove your account entirely. However, this is an irreversible step after which your account cannot be recovered.
[Bonus] How to Save Crunchyroll Anime Forever?
If you have decided to cancel your Crunchyroll membership, you may want to download and save your favorite anime shows before cancellation to watch them later. StreamGaGa Crunchyroll Downloader allows you to download your favorite anime shows like Naruto, Black Clover, and Jujutsu Kaisen at fast speeds and in high resolution up to 1080p.
You can download any Crunchyroll anime series and watch them offline on your laptop or smartphone ads-free. Also, the Batch mode allows you to download multiple videos or entire series in a batch at once. It takes no more than 10 to 20 minutes to download the whole series with the same download speed.
Moreover, this versatile software automatically converts the downloaded videos into the compatible MP4 format upon download. Videos converted into MP4 format are easily playable on your smartphone or notebook.
How to Use StreamGaGa Crunchyroll Downloader?
To break all Crunchyroll download limits for your Windows/Mac PC by using the StreamGaGa Crunchyroll Downloader, you can follow the simple instructions below:
STEP 1: Download StreamGaGa Crunchyroll Downloader from the official website or just click the following safe buttons, then install it on your computer.
STEP 2: Launch StreamGaGa Crunchyroll Downloader. Select Crunchyroll from the VIP Services menu and enter it by using the built-in browser.
STEP 3: Log in to your Crunchyroll account with a free trial or subscription to get access to the video you want to download. As soon as you can play the video, StreamGaGa can help you download it in MP4/MKV.
STEP 4: Click the video, and automatic analysis will begin for later download. In the pop-up, you can customize the download settings, such as resolution, audio, subtitle, and so on. Then you may click the “Download Now” button to start downloading.
Editor's takeaways
I treat cancellation as a two-step ritual: confirm the billing channel, then cancel at the source. I write end dates down, save confirmations, and re-check the day after expiry. I also audit for duplicates whenever statements look odd. With those habits, I haven’t missed a renewal in years—and you won’t either.
If you have decided to cancel your Crunchyroll membership, you can use StreamGaGa Crunchyroll Downloader to download and save your favorite anime shows before cancellation to watch them later.
FAQs
Q1. Why don’t I see a cancel button on the Crunchyroll website?
A1. You’re likely billed by Apple, Google Play, Amazon Channels, or Roku, so the website can’t cancel it. Check Membership Info to confirm the billing source, then cancel on that platform using the steps above.
Q2. When does billing stop after I cancel?
A2. Service typically runs until the end of the current period, then auto-renew stops. I always write down the end date and verify the next day that premium access is gone to catch any anomalies early.
Q3. A pending transaction is blocking me—what now?
A3. Let the payment settle or update your card, then retry; many platforms temporarily lock the subscription state during payment review. If it persists, sign out/in, clear cache, or switch to the platform’s web portal and try again.
Q4. Why do I still see ads or promos when I’m premium?
A4. Some pre-rolls are platform promos rather than ad-supported interruptions. Verify you’re logged into the paying account, refresh app data, and double-check your subscription status on the store that bills you. You can also use StreamGaGa to download videos without ads.
Q5. Can I get a refund if I cancel my Crunchyroll membership after the new billing cycle?
A5. No, you must cancel the membership before the new billing cycle starts, as Crunchyroll does not offer a full or partial refund once you have been charged.