We offer a free trial version of our software, and we strongly recommend that you take advantage of this trial to ensure StreamGaGa meets your expectations before making a purchase.
If you are not entirely satisfied with your purchase, we are here to help. As long as your request falls within the applicable money-back guarantee period for your specific subscription, we can offer you a refund.
You may contact our Customer Service Team to request a refund if you are dissatisfied with our features or if the software is not functioning properly.
Please note: If your subscription period exceeds 7 days (or 14 days for the Lifetime plan), we can no longer process a refund. Instead, we can only cancel your subscription to prevent future billing.
StreamGaGa offers subscriptions on a monthly, biannual, and yearly basis. If you are not satisfied with the service, you can cancel your subscription at any time. Upon cancellation, your premium access will remain active until the end of your current paid billing cycle. You will not be charged for any subsequent billing periods.
We welcome your feedback to help us continuously improve StreamGaGa. If you have constructive suggestions, feature requests, or contributions to our software development, we would love to hear from you. We may even offer rewards for suggestions that are adopted into our product!
Feel free to contact us anytime.
❌ You changed your mind about our product or plans after purchasing.
❌ You purchased the wrong plan but did not request an exchange prior to the refund deadline.
❌ You forgot to cancel your subscription before the automatic renewal date and were charged.
❌ You canceled your streaming platform subscription (e.g., Netflix, Amazon) and no longer need our software.
❌ Your refund request is submitted after the applicable money-back guarantee period has expired.
❌ You encountered authorization issues but did not reach out to our Support Team for assistance.
❌ You are dissatisfied with the functions or compatibility because you did not read the product description prior to purchase.
❌ You are requesting a refund based on price differences across different regions or vendors.
❌ You encountered technical issues but refused to cooperate with our Support Team or provide the necessary information to troubleshoot the problem.
⭕️ You accidentally purchased the same subscription plan twice; the duplicate charge will be refunded.
⭕️ You purchased the wrong product, but subsequently bought the correct one within the refund window; the incorrect order will be refunded.
⭕️ You successfully canceled your auto-renewal service prior to the billing date, but were still charged.
⭕️ You experienced severe technical issues, contacted our Support Team, and we were unable to resolve the problem within the refund period.
If you have any further questions or concerns regarding our Refund Policy, please do not hesitate to contact us at contact@streamgaga.com.